Microsoft - Vista Desktop Support Training

A Firebrand Training
5
Day Course

Microsoft Vista Desktop Support Training - Overview

Windows Vista is dubbed as Microsoft's most compelling operating system release in over a decade. Windows Vista offers substantial new capabilities in security, performance, reliability, and manageability. It is also the first operating system released with the .NET Framework 3.0 in mind, and the first client operating system to include the .NET Framework 3.0 as a part of its own installation.

Our 5 day accelerated Microsoft Desktop Support for Enterprise Firebrand Training provides information technology professionals with the knowledge and skills necessary to install, configure, support, and troubleshoot Microsoft Windows Vista. This course prepares you and will test you on the following Microsoft Exams:

70-620 (MCTS) Microsoft Windows Vista, Configuring
70-622 (MCITP): Microsoft Desktop Support: Enterprise

Upon completion of this course you will be able to:

Install or Upgrade the operating system to Windows Vista
Deploy Windows Vista in the Enterprise
Troubleshoot Applications on Windows Vista
Troubleshoot connectivity problems
Troubleshoot Installation issues

Our Vista Program:

Allows you to achieve your certifications in a fraction of the time of 'traditional training' while delivering industry-leading exam passing percentages
Helps students grasp complex technical concepts more easily by identifying and catering to individual student learning styles through a mixed visual, auditory and kinaesthetic-tactual delivery system
Enhances retention by employing accelerated learning techniques focused on committing information to long-term memory

Microsoft Vista Desktop Support Training - Benefits

For IT managers, certification is particularly important because it allows them to more easily identify the skills that an individual possesses. When a company has employees that possess certain skills, it can garner a competitive advantage when seeking to attract customers. Certification can also contribute to increased productivity, because studies have shown that certified individuals are generally quicker to implement and design new technologies. And of course by knowing that their employees are certified, IT managers can feel more confident about their ability to implement and support a network infrastructure.

Individuals

Overwhelmingly, individuals with Microsoft certifications have an advanced level of knowledge, expertise and skill, and command more professional credibility

Human Resources

Employer-funded training and certification programs are a key to retaining skilled IT staff. Career development and advancement opportunities are shown to significantly reduce rates of employee turnover
Certification Training Programs provide benchmarks for hiring and promotion decisions by accurately assessing technical skills
For-certification training programs maximize educational investments through immediate validation of skills

Microsoft certification affords special membership benefits

Technical information, product information and exclusive discounts on products and services through a secured section of the Microsoft website
Microsoft logos and certificate for your personal promotion to clients or potential employers
Invitations to Microsoft conferences and other educational opportunities
Access to the secure Microsoft Certified Professional Magazine Online website

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need, including

Intensive group instruction
One-on-one instruction attention
Hands-on labs
Lab partner and group exercises
Question and answer drills
Independent study

This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.

Microsoft Vista Desktop Support Training - Curriculum

Firebrand Training's Microsoft Desktop Support for Enterprise Accelerated Certification Program is the most effective, efficient way to learn how to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows Vista operating system.

Course Content

Installing and Configuring the Windows Vista Operating System

Module 1: Installing and Upgrading Windows Vista
Module 2: Configuring and Troubleshooting Post-Installation System Settings
Module 3: Configuring Windows Security Features
Module 4: Configuring Network Connectivity
Module 5: Configuring Applications Included with Windows Vista
Module 6: Maintaining and Optimizing Systems That Run Windows Vista
Module 7: Configuring and Troubleshooting Mobile Computing
Review; Self-study; Exam 70-620
TS: Microsoft Windows Vista, Configuring

Maintaining and Troubleshooting Windows Vista Computers

Module 8: Deploying Windows Vista
Module 9: Managing Vista Security
Module 10: Managing and Maintaining Systems That Run Windows Vista
Module 11: Configuring and Troubleshooting Networking
Review; Self-study; Exam 70-622
Pro: Microsoft Desktop Support: ENTERPRISE

Daily lectures, labs, and review sessions are supplemented by a combination of:

Proprietary Lab Manual & Microsoft coursecodeware - developed in conjunction with Microsoft, adapting Microsoft Official Curriculum to address the demands of accelerated learners
Self Test or Transcender Testing Software

Microsoft Vista Desktop Support Training - Exam Track

Microsoft Desktop Support for Enterprise candidates are required to pass the following examination as prescribed by our examination track:

Exam 70-620 TS: Microsoft Windows Vista, Configuring

Exam 70-622 Pro: Microsoft Desktop Support: Enterprise

Microsoft Vista Desktop Support Training - What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

Intensive Hands-on Training Utilising our (Lecture | Lab | Review)^TM Delivery
Comprehensive Study Materials, Program Courseware and Self-Testing Software
Fully instructor-led program with 24 hour lab access
Examination vouchers *
On site testing **
Accommodation, All Meals, Beverages, and Snacks
Transportation to/from designated local railway stations
Examination Passing Policy

Please note

* Exam vouchers for our (ISC)2 certifications need to be purchased directly from (ISC)2
** On site testing is not included in our ISACA, or ITIL Managers and Revision Certifications

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.

Microsoft Vista Desktop Support Training - Prerequisites

Students that are successful in the Microsoft Desktop Support for Enterprise Accelerated Certification Program are IT professionals, who work in an upper MORG or enterprise environment that uses Windows Vista; who have experience with previous versions of the Windows operating system; and who might have experience with Windows Server operating systems

Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.

Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.

Vista Desktop Support Training Testimonials

"Training fast paced but covered exactly what was required. Food outstanding! Resources outstanding, everything at hand, nothing a problem."
Michael Allen, Clarks.

"Hard work but well worth it."
CP, ScS.

"The Firebrand Training way is certainly one i would recommend. It is a tough test, but provides you with a totally immersed environment away from all distractions and really focuses your mind."
Stephen Smith, InterRoute.

"I started of as a newbie in networking and thanks to the tutors excellent teaching skills, I could pass my exams at the end of the course. Strongly recommend this course."
Thimmaiah B Machaiah, Wyeth Pharmaceuticals.

"Firebrand Training provide a good and a non distracted enviroment for the course I attended, focusing on realworld exercises as well as example scenarios."
Simon Jenkinson, DeveloperX Ltd.

"It was overall a nice experience and I will not hesitiate to return or recommend a friend. "
Nonso Okechukwu, Bureau of Public Ent.Nigeria.

"Good focused training."
Jason Bond, Land Securities.

"I found the 8 days at Firebrand an excellent experience. It was tough and challenging but very positive. The instructor was excellent and the amount of material we covered in the time was amazing. The facilities are great, my room was very comfortable and the food was very tasty. The immersion experience works very effectively to get you into a learning zone where you forget everything else and just concentrate on what you are doing. I would definately recommend it to anyone who was looking for an accelerated learning experience. "
Suzi Thurston, PayX International Ltd.

"Great course, good surroundings and a good way to take in a lot of information in a short space of time. Would recommend."
Ian Randle, Cooper Parry.

"Hard work but the tutor's teaching is the Mutts-nuts. Think zero-to-hero montage from the 80s."
Blair A Kelly, company-net.

"Undoubtebly the best centre to attend for anyone wishing to get certified, or just for IT knowledge."
Steve Houghton, none.

"MCPD certification in 2 weeks... a lot of hard work but it is amazing, the amount you can learn in a short time. It is due to the excellent location and facilities but mainly our instructor. He is an excellent instructor who really knows his subject inside out."
Andrew McGibbon, ITP Solutions.

"The trainer was a top guy, he really knew his stuff and was able to instruct us in a managed and logical way. The best training I have ever had!"
Philip Luke, Software Box Ltd.

"The course was very tough but I felt that our instructor covered all of the material in a very effective and easy to pick up way and held the interest of the class throughout the course. I feel that I have greatly improved my knowledge of the .net framework and would recommend Firebrand Training to anyone considering tackling the Microsoft Exams. "
Guy Wilson, Education Direct.

"I went in to this course knowing it would be a hard slog. And it was 9am till 12pm every day is needed to try and get all the information in even if like me you had been using the products for 2 years. Do not attempt the course without experience if you want the full qualification it would be a waste. "
Neill Riordan, Nothing.

"Professional from start to finish."
Mark Elleray, Abbot Solutions Ltd.

"A good introduction to the organization. The 3 day CISA course is very intense. Expect to start early and continue well into the evening. "
Stephen Blomley, Deutsche Bank.

"The tutor was superb and I would highly recommend him to others. Do not underestimate how hard you will have to work though. 14 hours a day is realistic."
Tim Clarke, AXA UK.

"This is a professional and well delivered course. However do not consider such a condensed course if you are either inexperienced in the IT field or you are unprepared! The Comptia certification is not a soft or easy option for the inexperienced! Prepare to work very hard for very long hours and you may be rewarded for your efforts."
Simon Chandler, DJO UK Ltd.

"Excellent training, trainer and food with Microsoft certification at the end of it. What more could you ask?"
NH, AEA Group.

"It was a great experience. Great class. Great trainer. The course opened new doors to explore and acquire experience in project management. The venue was excellent, their staff were great."
Joseph Minja, British Council.

"Although very intensive and you should expect no less, Firebrand Training delivers first class training in a comfortable enviroment for you to produce first class results. "
Mark Taylor, The Ryes School Ltd.

"An excellent trainer and the course was well structured towards the final exam. "
KH, Ernst and Young.

"I never thought I would get through 8 days of training 12-14 hours a day, plus doing homework. However the ideal environment, helpful staff and amazing instructor all helped us to focus on the task at hand and our common goal, rather than what time of day (or night!) it was. Truly an experience, not just your regular training. "
Azim Husain, PA Consulting Group.

"Without a doubt, this is the place to learn. The staff are focused on getting you through the exams, and help you all the way. Thoroughly recommended."
TA, n/a.

"A very intensive but ultimately rewarding experience. Long hours, little sleep but an excellent way to learn in a short space of time."
Andrew McLean, WMCBSA.

"Absolutely brilliant! The quality of the instruction was second to none. The facilities were excellent, food delicious, staff courteous & helpful. The pace of work is incredible - 6am until midnight every day! I am already coming back for more."
Anthony Mason, Abstractis Ltd.

"Firebrands CISSP boot camp with the instructor is one of the best training activities I have ever attended. Well done Firebrand Training! "
Siarhei Ilyin, LSE.

"This course was very hard and required a load of late nights. Having said that, there is a lot of content and I really feel that I have learned a great deal that will be invaluable to me in the future."
Richard Tomlinson, Self Employed / I.T. Contractor.

"Excellent Experience, would higly recommend."
Craig Hawes, The Blue Coat School.

Vista Desktop Support Training Course Dates

Start	End	Availability	Register
10/11/2008	14/11/2008	Finished
5/1/2009	9/1/2009	Running
23/2/2009	27/2/2009	Seats open	Register
6/4/2009	10/4/2009	Seats open	Register

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