On the 1st October 2007 The Training Camp UK became Firebrand Training. Learn more
A Firebrand Training
7
Day Course
Achieving Cisco IP Telephony Operations Specialist Certification is critical for those whose primary role is to operate and maintain IP Telephony multi-service network solutions. Cisco IP Telephony Operations Specialists can configure and deploy complex Cisco Call Manager platforms using multiple-call control, call admission control (CAC), and basic call routing and dial plans, and have the skills and knowledge necessary to resolve connectivity issues related to traditional PSTN technology, PBX and voice mail systems.
During our Seven (7) Day Cisco IP Telephony Operations Specialist Certification Training Program, you will live, learn, and take the 642-425 IPTT and 642-642 QOS exams at one of our state-of-the-art education centres.
This blended-learning program employs outcome-based (Lecture | Lab | Review) delivery - that focuses on preparing you with the real-world skills required to configure, deploy, and support Cisco's IP Telephony solutions.
The Cisco IP Telephony Operations Specialist Certification designates candidates as having the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service. The certification validates knowledge and expertise across a broad range of troubleshooting areas including methods, Call Manager review, Call Manager Dial Plan, internal services aids, external tools, voice quality and Unity configuration parameters, problems and solutions.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
This information has been provided as a helpful tool for candidates considering certification. Benefits of certification determined through studies do not guarantee any particular personal successes. Firebrand Training provides a guarantee of obtaining certification at the camp, but does not make any guarantees about personal successes or benefits of obtaining certification.
Students that successfully complete the Cisco IP Telephony Operations Specialist Certification program will possess the fundamental knowledge and skills required to troubleshoot Enterprise Call Manager, Unity and IP network deployments as well as deploying Quality of Service.
Our IP Telephony Operations Specialist program covers the following material:
The Cisco IP Telephony Operations Specialist indicates the ability to demonstrate proficiency in operating Cisco IP telephony solutions.
A valid CCNA certification is required for candidates interested in pursuing Cisco's IP Telephony Operations Specialist Certification.
The Cisco IP Telephony Troubleshooting exam will certify that the successful candidate has important knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The IP Telephony Troubleshooting exam is one of two exams in a curriculum that addresses both design/planning practices and hands-on experience in configuring, deploying, and troubleshooting AVVID solutions.
The QOS 642-642 exam will test materials covered under the Implementing Cisco Quality of Service QOS v2.0 course. The exam will certify that the successful candidate has knowledge and skills necessary to configure and troubleshoot Cisco IOS routers running Quality of Service protocols in Service Provider and Enterprise environments. The exam covers topics on IP QOS, classification and marking Mechanisms, queuing mechanisms, traffic shaping and policing mechanisms, congestion avoidance mechanisms, link efficiency mechanisms, modular QOS command line interface, and QOS Best Practices.
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Students that are eligible to attend the IP Telephony Operations Specialist Certification Training program must possess:
Based upon experience, it is recommended that students undergoing this course attend the CCNP bootcamp to ensure exposure to Cisco Catalyst CLI and QoS concepts.
Firebrand Training staff interview all potential students regarding their technical background, degrees and certifications held, and personal fortitude. This screening process ensures a successful match between the customer and Firebrand Training toward accelerated training and certification.
Firebrand Training is an aggressive training environment. You must have an attitude aimed for success. The above prerequisites are guidelines, but many students with less experience have other background or traits that have enabled their success in accelerated training through Firebrand Training.
"Very beneficial, the instructor was clearly very experienced and knowledgeable on the product and delivered the course excellently. The training structure, while intense was much more effective than self study or office based training where there would no doubt be constant interruptions.
Would definately use Firebrand Training again."
S.C, Blue Rock Systems.
"It was overall a nice experience and I will not hesitiate to return or recommend a friend. "
Nonso Okechukwu, Bureau of Public Ent.Nigeria.
"A lot of late nights, up and until the early hours of the morning and surprise no alcohol was involved or women. Just as well as I pass the course, thanks a lot Firebrand Training.
"
Lloyd McGregor, Capgemini .
"I never thought I would get through 8 days of training 12-14 hours a day, plus doing homework. However the ideal environment, helpful staff and amazing instructor all helped us to focus on the task at hand and our common goal, rather than what time of day (or night!) it was. Truly an experience, not just your regular training. "
Azim Husain, PA Consulting Group.
"I found the staff, training and food to be of the highest order, well done to all the staff. They manage to maintain thier high standards and couriousness despite the long hours they are expected to be on hand."
Paul M Huff, serco.
"The course was very hard going but very good. The centre, all the staff and the food were all excellent. The only thing that I would advise is that you have a very good understanding of computers and IT before you come. This was a complete career change for me and I had very little computing knowledge when I started, unlike everyone else on the course, but I worked hard and manged to get my first IT qualification. So it can be done. Would definitley recommend Firebrand Training. "
MP, un-employed.
"A thoroughly rewarding experience with some useful methods to take back and implement in my business."
J.I, EDF energy.
"Although I found this course very tough, and didn't succeed in the end, I have taken away a very good fundamental knowledge of the subjects divisions. I will now be able to return, practice more on the areas required and return to pass. I believe I have learnt a lot for someone with very little experience."
Nathan Bull, Itex Jersey.
"Being away to study and prepare for the exam was a very good method to concentrate and cleanse the mind ready for the course. "
Ayo Akinkunle, Metronet.
"The intensity of the training ensured that you received plenty of knowledge to enable you to pass the exams.
The environment in which the training was undertaken was superb as it removed all distractions from learning the topic.
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PC, MOD.
"The training at Firebrand is excellent. They get the most important thing right. Choice of instructor."
PE, Logicalis.
"Many thanks to Firebrand Training and especially the instructor, as I would have never got through the material and taken the exams. Now I am a qualified MCTS in ASP.NET 3.5, and ADO.NET 3.5.
One thing to note - this is not a picnic, be prepared to work hard and put the hours in."
Richard Tappenden, Education Direct Ltd.
"I got the overriding impression that every effort was made to ensure success in the CISSP exam."
Mark Phillips, Nuffield Health.
"Found training helpful, lots of areas to cover in a long week."
Razwan Qureshi, Cable and wireless.
"A unique environment dedicated to achieving the goal of learning with focus and high volumes of material - then passing the exam(s)!"
Owen Haynes, Magnox North Limited.
"Firebrand Training is very hard, do not come here expecting to be in the bar everynight. During my time here the only time to go outside was to get the minibus to and from the station. Very hard work but the amount of information you learn is enormous!! Do not come here if you are not focused to learn."
Ben Westlake, Nemo Personal Finance.
"Attended with a rudementary understanding of Sharepoint and left feeling confident that I could implement a suitable business solution for my organisation."
Craig Law, MOD.
"Hard Work with the hours but covered a large range of subjects in depth.
Although I have used SQL for many years we covered lots of areas I have never used."
Andy Wallace, SoftBrands.
"Get hands on before you come and expect a full on non stop experience!!!"
Dan Cannon, NHS.
"I found the co-location of accomodation and training environment particularly helpful as it allowed maximised utilisation of the facilities and trainer."
Christopher Frost, Airbus UK.
"Firebrand Training is one of the most excellent institute, as it takes you to different world where you can find comfortable environment for useful studying and preparing for exams. Moreover, everyone in Firebrand is working for you (i.e instructor, bus driver, staff, chef)."
Naif Al-Dossary, SABIC.
"Very good location, extremely good instructors and a good atmosphere. I did MCSE 2003 at home on my own and it was not the same. It is so good having other people to talk to about the subject. Also being away from home means much more time is spent learning and not being distracted. I strongly recommend Firebrand Training to anybody wanting to get qualified (and quick too!)"
Tom Sage, Balfour Beatty (interroute).
"An excellent way to study for the exam - lots of tips and focus on how to pass, all very condensed. I have never had to take in so much in so short a time. "
DC, Lloyds TSB.
"An environment created for learning for people keen and willing to learn. "
Richard Warner, Freelance IT Contractor.
"I am now an absolute advocate of learning in this fashion. I am positive that, if I just review the material for one hour a day for the next 2 weeks to move it from short-term to long-term memory, that the knowledge will stay with me forever - whereas the slower pace of traditional courses allows for info to be forgotten by the time you leave the classroom !!"
James Wagner, Marks and Spencer.
"A very intense but worthwhile learning experience. My Instructor was exceptionally knowledgeable in his subject area and explained complex concepts in a way that was easy to understand. He was also more that willing to chat about real world examples and best practices.
Having said that, don’t under estimate this course you really need a decent base level of understanding to pass the exams and keep up with the pace!
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C.C, Prodo.
"The training at Firebrand is excellent. They get the most important thing right. Choice of instructor."
PE, Logicalis.
"I found the 8 days at Firebrand an excellent experience. It was tough and challenging but very positive. The instructor was excellent and the amount of material we covered in the time was amazing. The facilities are great, my room was very comfortable and the food was very tasty. The immersion experience works very effectively to get you into a learning zone where you forget everything else and just concentrate on what you are doing. I would definately recommend it to anyone who was looking for an accelerated learning experience. "
Suzi Thurston, PayX International Ltd.
"Excellent place to study and learn."
Kevin Cracknell, Anglia Business Solutions.
"Hard work but the tutor's teaching is the Mutts-nuts. Think zero-to-hero montage from the 80s."
Blair A Kelly, company-net.
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10/11/2008 |
16/11/2008 |
Finished |
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08/12/2008 |
14/12/2008 |
Finished |
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05/01/2009 |
11/01/2009 |
Running |
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02/02/2009 |
08/02/2009 |
Waitlist |
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02/03/2009 |
08/03/2009 |
Waitlist |
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30/03/2009 |
05/04/2009 |
Limited availability |
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